How much money can I make on the practice account?

You can't take any profit from transactions you complete on the practice account. You get virtual funds and make virtual transactions. It is intended for training purposes only. To trade using real money, you need to deposit funds to a real account.

How much money can I make?

Your success depends on your skills and patience, your chosen trading strategy, and the amount you are able to invest. Beginning traders can try out their skills and practice on the practice account.

How do I switch between the practice account and the real account?

On the trading page use the demo account to make the trade.

How long does it take for the money I deposited to be credited to my account?

Money deposited into your account takes about 3 hour for week days and up to 48 hours on weekends to be credited into your account.

Can I deposit using someone else's account?

No. All deposit means must belong to you, as well as the ownership of cards, CPF and other data.

What if I want to change the currency of my account?

Log into your account, go to settings, click on preferences. On the preferences page you can change your account currency.

How do I make a deposit?

Log into your account, go to the deposit page where you can make deposit.

The minimum deposit amount depends on your subscription plan.

How long does it take for a withdrawal to be processed?

It takes 3 hours on weekdays and upto 48 hours on weekends.

Why are did you charge 5% of the withdrawal

The 5% charge is our commission that we take to run the platform and provide you the opportunity to access to trade.

How do I withdraw money?

Log into your account, go to the withdrawal section, input amount and the withdrawal method you prefer.

Note Funds on your demo account cannot be withdrawn.

What are the minimum and maximum withdrawal amounts?

Minimum and maximum withdrawal amounts depends on the subscription plan you are subscribed to.

How do I verify my account?

After creating your account, you will be directed to a page where you can input your personal information to complete the data capture, then our agents will review the data and process the activation process. It usually takes about an hour from the time of submission.

Can I trade without being verified?

It is obligatory to pass all the verification steps to be able to trade on our platform. In complying with highest standards of safety and security, we strive to make sure that it's the owner of the account who performs trading transactions and makes payments on our trading platform.

Why were my documents declined?

Please check if:

  1. your docs are in color
  2. your docs were issued not earlier than six months ago
  3. you uploaded full-page copies of your documents
  4. you uploaded appropriate documents as your ID, such as your passport or driving license